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Conflict Management The case that is being analyzed is about the power issues between Lenore and Caroline This paper will assess the power relationship between the two and explain in great detail the power balancing strategies that can be used Also included in this paper will be the Wilmot- Hocker assessment guide The Wilmot Hocker Assessment Guide will be the basic foundation for this paper This assignment will explain the goals of each individual and the messages they use to achieve them This case study will include examples from the conversation in order to back up certain ideas Before Lenore and Caroline engage in conflict Lenore felt she was being shunned from the family This feeling of being shunned resulted in Lenore having a hostile attitude toward Caroline and her family Even though Lenore feels neglected she will only state a few of the reasons why she Feels a non-person in Carolines life and her kids The reason why she will not engage fully into conflict is she afraid of conflict She views confrontation in a negative way If she did not perceive conflict in a negative view she would then be more direct on how she feels When Caroline begins to defend herself and her family Lenore instantly backs away and pretends to forget what she had previously stated Lenore is denying that something was communicated because she is trying to ignore the existence of power Interpersonal Conflict p 87 Caroline is the exact opposite of Lenore Although Caroline does not initiate the conflict she does not back down from conflict It is obvious that Caroline is not afraid of conflict Since the relationship between her mother and her is important she wants to understand why her mother feels the way she does Caroline realizes in order to do so a conflict between ideas will occur She understands if the conflict is handled correctly the relationship will gradually become stronger
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