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Job Training Proposal Our employer Playtime Toy Company is experiencing a reduction in production and income The problem seems to be targeted at the lack of communication between supervisors and employees Employee productivity is at a low point They have low moral and do not fully understand what is expected of them Unclear messages perception selective listening is creating barriers to effective communication The cost of ineffective communication can be great Research indicates the average person only remembers 25 of what he or she hears Studies have shown that poor listening skills are often the cause of mistakes and problems that costs organizations more than 1 billion dollars a day Gaddis 1999 A needs assessment was performed at the organizational level job level and personal level to pinpoint where the problem was originating After the needs assessment was performed we concluded that the problem area lied in the communication between supervisors and employees The supervisor and employee must have identical understanding of what is expected If there is doubt that the employee understands have them give feedback of what was understood Supervisor 2000 Therefore supervisors will be trained in communication skills and human relation behavior The proposed supervisor training is designed to eliminate the communication barrier Trained supervisors should be able to Effectively and clearly communicate instructions to employees Conduct informative meetings Practice and relay a positive attitude and work ethic Have good listening skills Utilize an open communication policy for feedback After reviewing the possible training methods those that best fit our needs are conference and modeling Utilizing the conference method will allow for discussion of the materials presented and create immediate feedback It can be used to enhance the knowledge of the trainees because they have already acquired the material they just need new methods of going about communication This is a major training method for higher positions Modeling is the preview of
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