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In talking to people all over the United States i have found that the term salesperson generates many responses We seem to hear some of them over and over A few of the most common are pushy high pressure dishonest huckster hard selland it deteriorates from there The answers are quite different when we ask for a description of a professional salesperson Then we hear responses that are a big improvement thorough honest friendly polite competent and sincere The question is what can you do to develop the qualities of a professional and how do you convey to others that you now possess or are developing those traits The answer is simple although not always easy The first step is knowledge becoming aware of the qualities of a professional which is what you are doing as you read this article The second step is action -- making a commitment to apply this knowledge and follow through with your commitment No matter how nice a person we are some of us still need to work on one or more traits which will help us be more professional Lets consider the key traits which will make your contact with a client more conducive to a long term business relationship It has been said that you never get a second chance to overcome a bad first impression The first few minutes of a relationship are often the most important People like to be right about how they size up others so it takes a lot more work to change a negative first impression to a positive impression in the first place You will probably agree that those first few moments can often make or break a sales call Creating a positive impression increases the probability that you and your products will be accepted Dress and grooming are only one aspect that forms first impressions image Equally important are voice inflection posture personality style and attitude During one of
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