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Word Count: 680
There are five essential questions to ask about our communication 1 Why am I communicating What purpose 2 Who will receive my message What do I know about them 3 Where will they be when they get my message When 4 What do I want to say What do they need to know 5 How shall I communicate Write phone personally For effective communication there are six Cs The principles of good communication The basic purpose of communication is always one or more of the following four functions The influencing of attitudes The planning sequence is the same as for any other activity consisting of the three elements The effect required for successful reception of the message This may be the learning of a fact or to take some action or to accept an idea The message that is intended to be received by the audience The medium through which the message will be communicated - the spoken word the written word a picture etc The style in terms of the language the tone the use of humour etc The aids - examples illustrations gestures etc to aid comprehension The feedback which will ensure that the message is getting across and that the objective will be achieved The communicator will need to decide how he will obtain this feedback and what will indicate satisfactory acceptance The communicator should understand the types and channels of communication available Non-verbal body language To receive each type of communication you need to be able to Channels of communication can become blocked and barriers to communication occur Physical - eg telephone broken strike deafness Emotional - eg anger fear anxiety feeling of threat Unfortunately it is rare that the audience does receive the message correctly due to many barriers and influences which spoil the message in flight This is illustrated in below and represents almost any type of communication
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