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What is Six Sigma Six Sigma is a combination of statistics and philosophy of quality Six Sigma starts with the premise that you cant improve what you dont measure and it provides statistical tools to help do that The ultimate goal of Six Sigma is to improve our performance and our product yield by reducing the number of defects inherent in the processes and the materials used to produce them GE Fanuc Automation NA For our customers Six Sigma means getting them what they want when they want it on time undamaged and working - the five critical to quality factors or CTQs that have been identified in the early stages of our efforts GE Fanuc Automation NA Six Sigma is a statistical term that means six standard deviations from a statistical performance average Kotler et al 244 Six Sigma is used to reduce waste defects cycle time and most of all costs It is also used to improve quality productivity employee morale and profits Brecker-Six Sigma Six Sigma is an extension of the Total Quality improvement process It encompasses the core values and concepts of the Malcolm Baldrige Total Quality Awards Brecker-Six Sigma Therefor Six Sigma consists of customer driven quality strong leadership continuous improvement employee participation through team work fast response design quality management by fact partnerships and measurable results Brecker-Six Sigma Six Sigma provides companies with a series of interventions and statistical tools that lead to breakthrough profitability and quantum gains in quality whether a companys products are durable goods or services Juran Institute How did Six Sigma come about Six Sigma began back in 1985 Motorola was facing extinction having lost its radio and TV businesses to Japanese competition and was within a few years of losing pagers and semiconductors as well Bill Smith a studious midlevel engineer who had never caught much attention came up with the idea Quality Today Six Sigma Breakthrough Six Sigma
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