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Where is Your Company Among the Life CyclesHow Long will the PBX Life Cycle BeRecently we did a detailed life cycle evaluation not only on some companies but the system or product used This example the PBX system or private branch exchange would be considered buried in overhead by some but we broke down into detailed areas evaluating specifics that effect ever-changing technology factors As PBX technology becomes more advanced the life expectancy of PBX systems is shrinking Enterprises must plan for shorter life cycles for newer server-based PBX systems I will show different criteria for several types of enterprises using the system yielding limited life expectancies or cycles My example here is different than the traditional product life cycle but you can identify the events and actions taken in order to compensate for the unquantifiable metrics often found when trying to make a sound business decision I understand the Stage of Production ProductService Life Cycle and the Nolan Norton Technology Cost Life Cycle You will read how I have immersed my discussion even deeper in the technology cost life cycle Knowingly aware of this a company most often will know where they are in the other cyclesHow will enterprises keep their voice- and call-processing equipment up to date through 2002 without facing major migrationsThrough 2002 enterprises purchasing PBX systems should expect an average system life cycle of four to five years 08 probability The PCX will become the preferred technology for enterprise-wide voice switching in Type A leading-edge enterprises by 2001 while Type B mainstream and Type C conservative enterprises will delay adoption of PBX technology by up to five years 07 probability Enterprises planning to purchase PBX systems within the next five years face tactical decisions that will affect their business both operationally and financially PBX systems are migrating from a purely proprietary software and hardware architecture to an open-server platform that will be differentiated by the software service and support each vendor
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