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Abstract Whether its with an employer family member or business we all negotiate for things each day like higher salary better service or solving a dispute with a coworker or family member Here are some negotiation skills techniques and strategies to help you handle these situations more effectively Key words skills techniques strategies Skills Techniques and Strategies 1 Know Thyself When you go into a business negotiation take a personal inventory How do you feel about negotiation Do you want to get it over fast If so you may give in too quickly or give away too much Or do you want to win no matter what the cost If so you may become adversarial and damage the relationship 2 Do Your Homework Know who youre negotiating with before you begin Whats his or her reputation as a negotiator WinWin model or WinLose model Does the person want to negotiate with you Oh Boy dread the negotiation Oh No or is this a neutral situation Show Me 3 Practice Double and Triple Think It s not enough to know what you want out of the business negotiation You also need to anticipate what the other party wants double think The smart negotiator also tries to anticipate what the other party thinks you want triple think 4 Build Trust Negotiation is a highly sophisticated form of communication Without trust there wont be communication Instead youll have manipulation and suspicion masquerading as communication Be trustworthy Honor your commitments Tell the truth Respect confidences 5 Develop External Listening Most people carry on an inner dialogue with themselves When youre trying to communicate with someone else this inner dialogue becomes a problem because you cant listen internally and externally at the same time When you negotiate turn off your inner voice and only listen externally You wont miss important nonverbal messages facial expressions of voice inflections when you listen externally 6 Move Beyond Positions Its risky to make
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