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Microsofts Success In 1975 Bill Gates and Paul Allen created a company called Microsoft A little more than twenty years later Microsoft is a leader in the field of computer programming Gates and Allen both had big plans for their fledgling company and came up with different ways of managing people and products in order to create possibly the most effective and versatile workforce of any corporation in existence To study Microsofts way of doing business is to look at the company from many angles from a managerial and organizational standpoint to its process of developing products and services for its customers To truly understand Microsofts way of doing business is to view how the companies different project groups and divisions work together to create superb products that the consumers desire there really is no one true secret to Microsofts success From an organizational standpoint Microsoft starts by using an extensive interviewing process to sift out the smartest most qualified individuals to perform all the tasks associated with their specific workgroups workload We start using the very best practices which was just hiring great people and having small teamsCusumano pg 25 Gates said of his selective hiring process Every group manager line manager and program manager not only has the leadership and managerial skills needed to keep the process moving along but also the technical skills that their subordinates use This may remind some of the way the enlisted ranks in the military perform their assigned tasks With a leader who possesses the technical skills decisions can be made without consulting technical advisors and can be made with a great degree of accuracy Regarding his choice of middle management Gates stated We dont have non-technical management trying to make technical trade-offs Cusumano pg 26 Microsoft often promotes from within again similar to the military this provides the greatest common knowledge of the tasks at hand and how to effectively get the job done By using
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