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In the last decade we have seen technology bring worlds and people together in a manner which existed only in our parents and grandparents imaginations Within little more than a generation we have moved from an era where it took a letter week to reach its destination to one in which the click of a button can transfer information anywhere in the world in a matter of minutes It is this same technology that has revolutionized training and development programs This information and communications technology which encompasses the Internet Intranet and CD ROMS is not a passing fad promoted by Bill Gates or his counterparts but rather a resource of tremendous possibilities It is perhaps in business and industry where this information and communications technology has had the most impact Not only has technology changed the nature of work but has also become the essential tool by which people in the professions industry and commerce maintain their knowledge and skills Working Smarter p 1 In todays ever changing work environment the value of a knowledgeable competent workforce is tremendous and the role that technology plays in producing these capable employees should not be underestimated Hence the time has come - not for talk - but for replacing our blackboards movie projectors cassette recorders televisions and VCRs with the sophisticated educational technology now available Tomei 1996 p 53 After all statistics already indicate that people learn 30 more in 40 less time at 30 less cost by using computer-assisted tools Computers 1998 p 1 But if youre anything like me youll probably need more than just statistics to prompt you into replacing your trustworthy although outdated training methods with this new and perhaps even a bit threatening technology Youre probably asking yourself What exactly is this technology What makes it such an indispensable tool in training What are the benefits Available Training Tools CD-ROM or Multimedia I shall begin with a brief description of
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