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XYZ QUICK LUBE Co The purpose of this exercise is to design a single user system to solve the needs of a startup business The business I chose is a service oriented automotive oil change company This system will need to satisfy the business needs of a small company including database queries inventory management customer tracking form generating accounting and many other functions This must be accomplished in an easy to use simple single user format This system should be a point of sale system utilizing separate databases One for customer tracking used to notify previous customers via postcard printouts In addition these should be sent after a three-month period from their last service There could be coupons issued as well Accounting and inventory information such as daily weekly monthly etc sales current inventory needs cost of inventory profit margins employee records sales tax etc should also be stored Another dynamic database would hold manufacture specifications This would provide real-time query access for makemodel vehicle specifications for referencing filter part numbers as well as other technical information This would need to be updated as manufacturers change specifications This system should contain redundant features as it is business critical providing dual mirrored disk drives as well as an efficient backup device This would reduce down time due to drive failure The need for this amount of safety lies in the necessity of maintaining fast uninterrupted service There would need to be two printers One a dot matrix for printing customer receipts as well as a hard copy for business purposes The second printer would be for the service personnel This would print out the work orders with specific information such as the make and model of the vehicle as well as the filter numbers and quantity of oil needed This printer would be located in the service area This system should be capable of printing and displaying timely accounting reports including
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