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Word Count: 300
May 15 1999 Consumer Affairs IncPO Box 5555Atlanta GA 5555-5555 Ladies and GentlemenI am now thoroughly upset with your treatment of me throughout the ordeal I havebeen put through Even after taking the time and effort to write to you explaining the problems I havehad with you I have received nothing in return No reimbursement nocompensation no outline of what is being done not even an apology for your mistakesnothing I admit I am relieved to have finally recieved my luggage butafter two months And then to receive a letter stating that I still have not sent their formation you require when I have in fact given it till I was blue in the face and to get this letter two days after the bag just shows up at my mothers door And that same letter stating that its my responsibility to claim the bag and if I do not it will be SALVAGED I AM INFURIATED And still no mention of compensation I was without that luggage for two months and had to go on with my life no matter how great your inability to service your customers - I would like to know if I am a special case or are all of your customers treated this way And what of the ruinedvacation not only for me but for my girlfriend also I should hope you still have my other letter if you dont know the details If you no longer do youre welcome view it at I would still like us to be able to take that vacation since we never got to the first time It will take some impressive customer relations for me to see Delta in good light again I would appreciate any response to my attempt to reach you Sincerely YOUR NAME
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