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Content and Structure Introduction intercultural dimension Intercultural Management and culture changecultural leadership styles why resistance matters The impact of personal changeCross-cultural management culture-specific perception and skills for effective conflict resolution Outlook and Conclusion The intercultural dimension in change processes Definitions I Definitions II CULTURE is everything that people have think and do as members of their society Material objects Ideas values attitudes Normative or expected patterns of behaviour Culture is shared by at least two or more people Culture is learned Culture is bound to change Resistance is likely to be present Culture I Comparative Value Orientations US Culture Individualism Precise time reckoning Future oriented Doing working achievm People controlling nature Youthfulness Informality Competition Relative equality of sexes Contrastive Cultures Collectivism Loose time reckoning Past oriented Being personal qualities Nature controlling people Old age Formality Cooperation Relative inequality of sexes Culture II Culture III Culture Change I Processes of Change Culture Change II Basic Assumptions Relation to environment Nature of reality time space Nature of human nature activity and relationships Taken for granted Invisible Preconscious Corporate Culture Summary Interc Comm Management Cultural Leadership Styles Why Resistance matters Influence of Leadership What are business ethics Standards and conduct that an organis sets itself in its dealings within the organisation and outside with its environment Need to be reflected in the mission statement Purpose Communication in- external Remember Analyse vision mission objectives implementation control CHANGE Change processes reimplement RESIST - Solution How to avoid problems Resistance to Change Why do people resist change Framework I Framework II Practical Guide Overcoming Resistance to Change How to convince People embracing Change Case Study Solution and Summary Personal Change Cross-cultural Management Perception Culture-specific perception How to improve cross-cultural perception Cross-Cultural Motivation I Cross-Cultural Motivation II Cross-Cultural Motivation III Cross-Cultural Motivation IV Cross-Cultural Motivation V Being a Global Player means solving conflicts Conflict Management Cultural Diversity
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