scroll to top
Stuck on your essay?
Get ideas from this essay and see how your work stacks up
Word Count: 720
In Search of Excellence is a book dealing with many different principles of economics and what makes big business excellent The first idea that Peters discusses is his chart of the McKinsey 7-S Framework The graph is very simple but the ideas are fairly complex In their research they found that their philosophies were too hard to explain and easily forgettable They made this Framework to deal with strategy structure style systems staff people skills and shared values culture This has 7 Ss easy to remember and a graphical representation to visualize This shows the businessman that the intractable irrational intuitive and informal organization can be managed For example anyone assuming that a new manager of a Taco Bell will perform exactly as the old manager did is ridiculous The organization of workers must adjust and adapt to the new managers way of business Another more main topic of the novel is the Eight Basic Principles Their research had shown that the excellent companies had been based on the basics The companies had to try to keep things simple Sometimes to a big business it might seem logical that business should be run more complex the larger it is From their research this is usually not true The first pricnciple is a bias for action This is basically saying Stop talking and do something about it When Taco Bell has a rush of customers and their supplies for making food are low they usually dont say You know what I have no more cheese or Could someone get me some more cheese They take action and get the cheese make it if necessary and get the problem solved as quickly as possible The second Principle they deal with is to be close to the customer This means good service and listening to what the customer has to say If the producer Taco Bell is not in touch with what the customer wants to eat
@Kibin is a lifesaver for my essay right now!!
- Sandra Slivka, student @ UC Berkeley
Wow, this is the best essay help I've ever received!
- Camvu Pham, student @ U of M
If I'd known about @Kibin in college, I would have gotten much more sleep
- Jen Soust, alumni @ UCLA