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Introduction There are amounts of definition of motivation in very broad fields Motivation can be defined as the psychological process that gives behaviour purpose and direction Kreitner 1995 a predisposition to behave in a purposive manner to achieve specific unmet needs Buford Bedeian Lindner 1995 an internal drive to satisfy an unsatisfied need Higgins 1994 and the will to achieve Bedeian 1993 Accordingly motivation is operationally defined as the inner force that drives individuals to accomplish personal and organizational goals In the rapidly changing workplaces companies have to motivate employees in order to survive Motivated employees are more productive and creative which help the organization reach its profit goals Thus managers need to understand the different needs and wants of their employees and what motivates them within the roles they perform However motivating employees is arguably the most complex due to the fact that what motivates employees changes constantly Bowen Radhakrishna 1991 For example research suggests that money becomes less motivated factor as employees income increases Kovach 1987 Despite of that interesting work becomes more of a motivator when employees get older Therefore from the point of view motivation is very important for any companies and organizations However when managers motivate their employees 80-20 rules applies which indicates that the relationship of the input and output is not balanced The most intractable employees take up a disproportionate amount of ones time and energy How to motivate these problems people is a big challenge for managers Generally speaking The problem person is the person whose behaviour is giving you a problem Honey1996 In organization any people who can not fulfil organizational objectives and goals can be defined as problem people Professor Yu 2002 stated employees could be basically divided into four different types 1 People with ability and tendencywill 2 People with ability but no tendencywill 3 People with tendencywill but no ability 4 People with no ability no tendencywill According to his points
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