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Business Etiquette As your career progresses you develop skills which arerespected and expected professional etiquette Professional etiquette buildsleadership quality business and careers It refines skills needed forexceptional service Whether you are an executive or just starting out aseminar in Professional business etiquette nationally and internationallywill definitely be beneficial to you Without proper business etiquette you limit your potentialrisk you image jeopardize relationships that are fundamental to businesssuccess Etiquette formerly perceived as soft skills business professionalshave found that etiquette influences their success because it differentiatesthem in a competitive market Honors commitments to quality and excellenceEtiquette enables them to be confident in a variety of people from many culturesEtiquette also modifies distracting and unacceptable behavior and developsadmired conduct Klinkenburg Why should we be concerned about etiquette issues in thebusiness arenas of the 90s Basically because diversity based on gendercultural background age and degree of experience in todays businesscreates a clash of standards and behavioral expectation Not only is thesedifferences internationally a concern but also a concern among the relationshipsof Americans Finally globalization has changed the way we do business demandingnew levels of expertise in dealing with people Klinkenburg Rude business etiquette goes on daily in our countrySometimes it is so common people start to perceive it as normal behaviorof our society As stated before proper business etiquette will get youfarther just that extra step will lead you to better business and betterrelationships One of the most observed behaviors in United States is telephonerudeness For instance not returning telephone calls taking calls in meetingsand not identifying yourself on the phone The standard rule in businessis to return routine phone calls within 24 hours and to apologize if thecall is later Return phone calls fax write a note or have your staff callbut do get back to people It is an expected professional gesture to identifyyourself when you place a call Say your name the company or business yourepresent to take people off the spot Then state the nature
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