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The FCC E911 Regulation is Essential for Consumers and Telecommunications Industry In June of 1996 the FCC proposed a mandate for E-911 services The wireless E911 order provides value-added service for all cellular phone users and consumers This regulation has designed to implement 911 requirements for cellular PCS and SMR carriers The FCC has established telecommunication regulations to provide 911 access to consumers The requirements have been planned in a three-stage deployment process However it was later revamped into a two-phase process This regulation CC Docket No 94-102 has many different parts which are currently under reconsideration by the FCC Basically the regulation requires that MLTS Multi-Line Telephone System providers to provide emergency service by single line residential business telephone service and wireless services whether telephone services are in service or not As my employer is a wireless telephone provider I will be focusing on the wireless regulations associated with CC Docket No 94-102 The FCC requires all cellular service providers to accept 911 calls from any wireless phone Even those phones that have no service contract or number assigned With wireless calls a user should be able to dial 911 and reach a 911 operator whether the cellular telephone is under contract and in service or not These calls for emergency assistance are free of charge As a call is made for any 911 emergency the cellular providers system will route the call to the nearest 911 operator Thus acting as a locating service for the user and the emergency operations This mandated will take effect on October of 2001 The new FCC regulation provides both challenges and barriers to telecommunication providers There are three major issues each provider must overcome The first is how to determine the past way to provide the mandated service to consumers Each carrier must deploy the technology to provider the callers location Secondly which mode is best to accomplish the task at hand via network
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