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Abstract Hewlett-Packard HP recently acquired Compaq Computer Corporation extensive pre-planning to integrate the two corporations systems cultures and methodologies occurred prior to the final acquisition The issues explored customer satisfaction human resources gridlock and internal communications are a result of merging two diverse corporations Hewlett-Packards Integration Working in pre-merger Compaq and being integrated into the cultural norms and values of Hewlett-Packard HP has provided great insight into both managing change and being a part of those changes While there are numerous efforts to consolidate the integration occurring within the company there are three that have directly impacted my position in one manner or another The new HP is working to better meet consumer needs the integrated human resources departments struggle with standardization and communication blanketing several groups cross-pollination is ongoing These three factors have impacted everyone involved in the corporation HP has struggled with providing one face to the end-consumer Due to huge platform and technology-base variances in the pre-integration companies entire programs were slashed opting for one or the other pre-existing technology Often this decision did not take into consideration the additional burden to existing architecture resulting in system instability and data inconsistency Additionally not selecting a global architecture from the outset has resulted in data duplication as opposed to data cross-feed that has also resulted in inconsistencies With a focus on global eCommerce platform consolidation and a do it once charterarchitecture model the WW eBusiness Council is putting all regional next generation ecommerce projects on hold for the time being During the next WW eBusiness Council we will review the top level architecture strategy and ensure the Council is aligned on the platform strategic direction options and subsequently re-engage the existing efforts through the eCommerce Domain Council M Haas personal correspondence February 6 2003 Providing corporate consistency in both quantitative and qualitative terms is finally being addressed on a global level as evidenced by the internal communication of Marius
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