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What happens when two companies with two distinct and effective quality management systems QMSs are merged Ideally the two systems are integrated to form a new system containing the most effective elements of each and shedding those that are redundant At the time of their 1999 merger both AlliedSignal and Honeywell had years invested in their respective quality systems Nevertheless management would have to face the Herculean task of combining the two In 1994 Rick Schroeder AlliedSignals vice president of operations brought his Six Sigma experience from Motorola to his new employer By 1999 AlliedSignal was five years into its Six Sigma program which headed the companys effort to capture growth and productivity opportunities more rapidly and efficiently by reducing defects and waste in all of its business processes--resulting in a 600 million annual savings Meanwhile Honeywell had developed its own QMS--the Honeywell Quality Value HQV program--an assessment process based on the Malcolm Baldrige National Quality Award criteria AlliedSignals Six Sigma efforts had developed a strong reputation both internally and externally for accelerating improvements in all of the companys processes products and services and reducing the cost of poor quality through waste elimination and defect and variation reduction Nevertheless the merger between AlliedSignal and Honeywell--or more accurately between the two companies QMSs--would reshape that Six Sigma program Its new name would be Six Sigma Plus The QMS of the melded companies known as Honeywell International is driven by Six Sigma Plus The company now employs more than 120000 people who work in 95 countries and offer aerospace products and services electronic materials home and building control industrial control performance polymers and chemicals turbine technologies and transportation products Whether flying on a plane driving a car heating or cooling a home furnishing an apartment taking medication for an illness or playing a sport most people use Honeywell International products in some way every day Integrating the quality management systems
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