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Ouch My throat hurts I said out loud I tried to think of possible reasons why I had this terrible pain Could I have been heavily breathed on by a sick person Could I perhaps be catching the flu Then I remembered that just a couple of hours ago I was screaming at the top of my lungs at my sister We had been in yet another fight I cant really remember what about and now it hurt to swallow Have you ever been in a situation like this When thinking back to an argument you had with someone not too long ago can you honestly say that the matter at hand was resolved by the end of the argument Probably not I read the book Conflict Under the Microscope and I am beginning to see that not all conflicts have to turn into arguments and then into fights I hope that by reading this paper you will also find a cure to your own sore throats The first topic I would like to discuss is the importance of understanding why people have unresolved conflicts with others Then I will move on to hostility and the differences between fights and conflicts Lastly I will go over steps to take in order to manage conflicts At the end I have included my own personal experience with mediation where I used the ideas of this book in order to manage and resolve a conflict Its easy to get into a serious argument with someone if you are passionate about an issue I find that once I start arguing with someone about one subject usually there are more subjects brought up-most of which are irrelevant to the issue we are discussing In order to get around a heated debate we must try to understand what it is exactly that we want to walk away with at the end of the debate Is it money Is it feeling that
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