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There is no one definition for the term management However Fayol 1916 defined the term management as To manage is to forecast and plan to organize to command to co-ordinate and to control Mc IlweeT and Roberts I 1991 pg117 Management is not homogeneous and is undertaken at all levels of the organisation as it is an integrating activity Managers have to manage in order to achieve the overall objectives and strategy of the firm All firms are seeking effective managers and the quality of management is a key element of business success In this assignment the responsibility of management is going to be addressed Henri Fayol 1961 introduced four managerial roles and these were planning organising commanding Coordinating and controlling Organizing being responsible four jobs and tasks being carried out by individuals Commanding- giving orders and instructions and expecting them to be carried out Coordinating all activities are arranged and adjusted in time and situation to ensure smooth running Controlling- involves directing inspecting and regulating work Planning determines in advance what should be accomplished and how it should be accomplished Bounds G Yorks L Adams M Ranney G 1994 However Fayol has been criticised by Mintzberg as it provides only vague managerial objectives As an alternative Mintzberg proposes ten roles Three interpersonal roles-figurehead social activities liaison communicating internally and externallyand leadership Three informational roles- monitor disseminator passing information to subordinates spokesman passing information externally and four decisional roles-entrepreneur risk taker disturbance handler resource allocator and negotiator The ten roles mentioned are not easily isolated in practice but form an integrated whole BettsP 1989 An important and integral part of management is the role of supervisors The supervisor is usually regarded as being the first of the management hierarchy of an organisation Although the role varies between organizations generally the supervisor is the management person most directly concerned with the workforce and with whom they have the most contact
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