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Word Count: 542
Observation of Communication- Women are more noticeably shy then men Non-verbally their body language seems to communicate feelings of great uncertainty and self-consciousness For example I observed a woman in a bus en route to the Cherry Hill Mall Her and a young man sitting directly across from her were engaged in what was apparently a mutual flirt But the man seemed much more confident and cocky than did the female For one thing he was calm and relaxed The woman however kept her arms folded over a purse that she clung to rather tightly Moreover the female had a strong tendency to look down more often than the male and although her admiration for him was obvious-- she seemed to be trying especially hard to conceal it Further evidence of greater communicative differences exist between males and females in various other social settings as well Consider for example those individual employed in customer service-related capacities While in Shoprite I noticed that female customer service representatives were more apt to offer immediately friendly assistance than were the male attendants whom I observed on another occasion Males are not as cocky nor as confident in this sort of situation their eyes tend to dart around the area while the eyes of a woman remain focused upon the eyes of the customer The man seems to communicate with fewer smiles--apparently they have to get past a certain ice-breaking point before they will feel comfortable with a genuine look of happiness Verbally the actual process of speech is also quite different between males and females The former usually tends to have a more base-orientated voice and a faster rate of speech while the latter is more calm and soft-spoken Men seem to speak
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