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Executive summary MM is a chain of supermarkets that operates in Gatwick UK Their daily trading includes transacting of groceries frozen foods dairy products brews fizzy drinks and other consumable items Their processing is mostly manual and run based on cash register concept of processing transaction Lately they have discovered that their valued customer are quite unhappy at the amount of time spends at the cashiers counter to pay for their purchases Some customer has suggested the implementation of cashless mode of payment as well as phone-delivery mode of services so that they would avoid the hassle of shopping during the winter days Hence the management of MM has decided to upgrade their service by introducing automated processing tools in the area of entering transaction processing and storage of items as well as in producing receipts and other related areas As a consultant I will provide the necessary recommendations as to what type of input output and storage devices I could implement In other words I have to implement the Local Area Network model concept with their branches and to connect to the main head office through Internet Mission Maximize speed and uptime at the Point-of-Sales Grocery shoppers hate to wait Thats why the BIS system offer durable solutions that work hard run fast and provide consistently outstanding uptime Our retail-hardened POs systems high performance operating system and speedy thermal printers allow you to move more shoppers through your lanes while protecting your long-term investment Increase sales to fight shrinking margins BIS system makes it easier for grocery retailers to strengthen customer loyalty and grow sales With software developed specifically for grocery you can quickly roll out a loyalty program designed to reward and retain your best customers and track shopping patterns You can also use targeted marketing to increase sales and impulse buys Reduce labor turnover improve service Higher throughput
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