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The Clymb is a privately held Portland Oregon based company founded in2009 It provides discounted outdoor industry products on an e-commerceplatform and follows a flash sales business model Each flash salegenerally lasts 72 hours These website sales are password protected andrestricted to members only The Clymb relied on consumer-to-consumerword of mouth advertising to grow its member base to 100000 in thefirst year of operations and then to one million users by the end ofyear two This level of growth has allowed The Clymb to expand itsproduct offerings recently adding a section to its website wheremembers can purchase deeply discounted adventure trips around the worldThe Clymb takes great pride in its company culture and boasts severalunique benefits for its approximate 100 employees One such perk is agear library where employees can borrow everything from campingequipment to surf boards This commitment to work-life balance hasresulted in recognition on various Best of lists Outside magazinelisted The Clymb in its top 100 Best Places to Work for both 2012 and2013 The Great Place to Work Institute which produces the Fortunemagazine 100 Best Companies to Work For list named The Clymb in its Top50 Best Small Medium Workplaces based upon employee survey resultsAs part of our research we conducted in-person individual interviewswith three employees of The Clymb following the companys transition toenterprise resource planning software ERP Software in June 2013 Wesought out a variety of perspectives on the change first interviewingthe 24-year-old male Operations Coordinator who had been with thecompany just over a year and had been in the same position the entiretime Next we interviewed the company Controller who is 46 male andhas been with the company nearly two years always as ControllerFinally we interviewed the 38-year-old Production Manager who has beenwith the company two years and in his current role for about 18 months
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