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Quest was founded in 1996 by Phillip Anschutz in Denver Colorado Qwest provided voice Internet data services and digital television in some areas Itoperated in three segments Wireline Services and Other Services The Wireline Servicessegment provided local voice long distance voice and data and Internet DSLservices to consumers businesses and wholesale customers as well as accessservices to wholesale customers Anschutz who owned the Southern Pacific Railroad at thetime established the subsidiary Southern Pacific Telecommunications Company and beganinstalling the first all-digital fiber-optic infrastructure along his railroad linesand connecting them into central junctions in strategic locations to serve businesses withhigh-speed data and T1 services In 1997 the Southern Pacific Railroad was merged into theUnion Pacific in which Qwest gained access to UPs railroad lines to lay fiber-opticcable for its telecom network Later on Quest Communications grew aggressively acquiringinternet service provider SuperNet in 1997 followed by the acquisition of LCI a lowcost long distance carrier located in Dublin Ohio and McLean Virginia in 1998 andfollowed again by the acquisition of Icon CMT a web hosting provider also in 1998 Thislaunched Qwest as not only a provider of high speed data to the niche market ofcorporate customers but also a quick-growing residential and business long distance customerbase that it quickly merged into its data service That is the intro to what I really want to talk about by reading whatsabove you say to yourself what a great company an great idea by Phillip Anschutz Thesad part of all this great achievement is the poor leadership that came behindall this hard work Along the way top executives from Sol Trujillo to Joe Nacchio to DickNotebaert made hundreds of millions of dollars as thousands of employees lost theirjobs and retirees lost their promised benefits Former Qwest Communications chief executive JoeNacchio got six years in prison and was ordered to give up all his ill-gotten gainsfor hiding his companys problems from investors even as he dumped shares
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