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Word Count: 556
Bureaucracy is defined in our text as a formal organization with a hierarchy of authority and a clear division of labor emphasis on impersonality of positions and written rules communications and records Formal organizations spend countless time and money on policies protocols and procedures designed to eliminate the margin for error Each bureaucracy comes armed with a Standard Operating Procedures or hand books for its employees to utilize when performing their jobs These are the rules outlining the expectations of the employee in their daily work situation and the larger the organization the more rules and procedures These excessive and rigid regulations are intended to assert business structure and control over the daily operations of the organization The belief is that the organization can better achieve goals reduce mistakes improve communication and comply with legal requirements But what happens when two separate organizations find themselves interacting with each other Thats when things go wrong We find ourselves tied up in Red Tape a dysfunction of our bureaucracy created by the very organization itself All the rules and procedures cause a clog in the wheel and results in lack of resolution to issues and lack of trust in the organization It hinders productivity and prevents lack of action and decision making I would like to share with you an example of red tape that I see over and over again Georgia State Law mandates that motor vehicles be provided with insurance coverage The Insurer has the responsibility to send the valid coverage information to the Department of Motor Vehicles within 30 days of providing this coverage The Insurers provider information is then placed on the database that is accessed by law enforcement officers when verifying tag information during traffic stops and accident investigations It is intended to help expedite the queries and provide for easier access of responsible party information The Department of Motor Vehicles has strict regulations governing this process Things go
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