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Executive SummaryThe purpose of this proposal is to offer several strategies for implementing the Patient Family Centered Care model at University Hospital Post-anesthetic Care Unit UH PACU Currently the 37-bed PACU receives 80 to 90 patients for post anesthetic care from operating rooms Post anesthetic recovery falls into two phases of care Phase1 and Phase2 Patients families have a privilege of visiting their loved ones only in Phase 2 of the recovery Family presence is currently coordinated by the patient waiting room staff and by volunteers Recent changes in health care and bring more focus on the quality of care and on patient and family partnership within care As a result it is now time to make changes in the practice and patient care in PACU in order to provide comfort for patients and their families along with the security and rights they deserve Patients and their families have a right to support one another along the entire care process Since the 2001 publication of the Institute of Medicine report Crossing the QualityChasm A New Health System for the 21st Century providing the PFCC has been essential to the development of a safer and excellent medical care model in the United States Patient and Family Center Care PFCC is another asset for the accreditation of health care settings The Joint Commission on Accreditation of Healthcare Organizations has disseminated multiple standards based on the provision of PFCC citation In addition a growing body of literature documents the benefits of this model of care for patient safety and improving care outcomes citation In todays highly competitive health care business patients satisfaction and outcomes are keys to success IOM call for improving the quality of care made the University of Michigan Health System UMHS like many other health care organizations mindful of excellence and high quality care The UMHS leaders are determined to obtain Magnet status for the hospital which indicates
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