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This paper will analyze the constraints and opportunities facing the United States Postal Service since development of the email-to-paper systemThe Post Office predicts that in 2003 first-class mail a 35 billion business and its top revenue-producing service will begin an unprecedented decline at the hands of booming e-mail and on-line billing services Under its own online bill system the Postal Service charges customers 6 per month to send 20 electronic transactions or 2 per month and 40 cents a piece for unlimited transactions The e-mail-to-paperUnited States Post Office USPS is 224 year old service that is supposed to run like a business but is essentially a government agency It is controlled by a 9-member Board of Governors and a Postal Rate Commission which authorizes postal rate increases Membership to the Board and Commission are by political appointmentSince the days of the Pony Express the Postal Service has played an integral role in the evolution of the nations infrastructure as it searches for more economical ways to deliver the mail The Internet is transforming American commerce and already the US Postal Service is playing a role in that transformation 1999 US Postal Service Annual ReportWith the increasing use of the e-mail-to-paper system the Postal Service has been forced by the new technology to adapt to the 21st Century in order to survive According to the United States Postmaster General William Henderson if the Postal Service is not revamped its ability to deliver mail to everyone cheaply--one of its congressional mandates--is in serious jeapardy After years of losses the Postal Service began making a profit in 1995 but net income has dropped every year since 1999 USA TodayThe e-mail-to-paper proposal virtually every American would be assigned a free e-mail address corresponding to their street address Customers could simply link the service to any present e-mail address they have or opt for a special online postal box Customers could then get their street address-- with uspscom tacked at
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