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Word Count: 1,245
In the world of customer service a salesperson must possess many skills to push and sell their product Some of these skills come after many years of hard work however sometimes a salesperson possess these skills without even knowing The ideal salesperson has the ability to communicate with the customer and provide correct answers and information on the products they sell They must also make an appearance and an impression that would make any customer want to return to the store they work in Salespersons can be divided into three major categories the ignorant salesperson the adequately prepared salesperson and the knowledgeable experienced salesperson Most customers do not like dealing with an ignorant salesperson because of the many flaws that this person has as a salesperson An ignorant salesperson usually does not want to be a salesperson but they are doing it because it gives them a steady paycheck This salesperson lacks one of the fundamental aspects of selling products they have no background or knowledge of their product In order to sell effectively this person must know how and what the product can do The salesperson can give better advice on which model or brand to buy by knowing what the product does This salesperson also does not have the knowledge necessary to answer questions that customers might have concerning the products they buy This salesperson knows a little if not the same amount of information about the product as the customers do Any questions that ask about the creation or manufacturing of the product would fly right over the salespersons head They have no background of the product and they do not attempt to learn about the product they sell Another flaw this salesperson has comes in their knowledge of their store When a salesperson does not know where an item can be found a customer will definitely not know where to look The last flaw that this ignorant person has lies
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