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Why is Diversity Important For an organization diversity is important because a variety of ideas that are constructively pooled and managed wisely can be vital to the success of that organization Individuals with different backgrounds bring different ideas to an organization As stated in the Thomas and Ely article on managing diversity managers feel that a diverse workforce leads to the following organizational changes Increased organizational effectiveness Access to new segments of the marketplace Improved morale Enhanced productivity As the demographics of the workforce and an organizations customer base change exhibit 1 organizations must be able to harness the creativity of a diverse workforce and use the ideas generated by the individuals within that workforce For some companies this is achieved by forming cross-functional teams that rely on talent diversity to solve problems Each member of the team approaches the problem with viewpoints and perspectives that are unique to them These viewpoints and perspectives are developed by the experiences of the individual and are shaped by that individuals area of knowledge social class nationality gender or race The value of the cross-functional team is in the representation from several areas of the organization This approach allows the team members to express their ideas and work together to use the ideas to form a viable solution to the organizations problem or to help the organization serve its customers more effectively An example cited in the Thomas and Ely article expands on the idea of perspectives and ideas gathered from the diverse workforce The article discusses a law firm that had an all-white legal staff When the firm diversified and hired a Hispanic attorney her views and ideas lead to an organization-wide change in the firms consideration of cases to pursue The firms white staff previously ignored cases involving issues relevant to minorities and underprivileged groups Because the Hispanic attorney was allowed to bring in cases that appealed to her
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