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Word Count: 792
The technology revolution is upon us In recent years there have been many triumphs in technology Now more than ever people are able to communicate over thousands of miles with the greatest of ease Wireless communication is much to thank for the ease of communication What used to take weeks threw mail now takes seconds over the Internet or even through the company network However just like any revolution there are social consequencesEmail technology has solved many business problems but it has also created some etiquette dilemmas as personal and business users rely on it more and more Words can be harsh Email could sometimes be so casual it is almost like speaking however without the tonalityIn the case study the email to Tom was what is called a flame What is a flame or specifically what does it mean to be flamed To be flamed means that youve sent an e-mail to a persons that has caused that persons to respond in many not-so-nice words Its basically a verbal attack in electronic form Sometimes the reason for a flame is quite obvious keep reading but in other cases you just never know You might send what you think is a harmless e-mail to ten people Nine people respond in a rational tone while number ten sends you a flame Just remember that everyone sees the world differently You may be lucky and spend your whole life dealing only with the people in the group of nine but Ill bet that sooner or later you will run into person ten httpwwwiwillfollowcomemailhtm The initial email to Tom did not start with the proper etiquette to set the stage in the email Normally a salutation or greeting will set a pleasant stage The email then followed by non-professional criticism The criticism basically set the person receiving it in an angry mood In business email should be brief concise and professional If there are any details that
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