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Table of Content TOC o 1-3 1PMA Question Number 2 PAGEREF Toc232410941 h 311Background Information PAGEREF Toc232410942 h 312Introduction PAGEREF Toc232410943 h 313Critical factors for winning and keeping business in market place PAGEREF Toc232410944 h 4131Lead Time PAGEREF Toc232410945 h 4132Stock Availability PAGEREF Toc232410946 h 5133After Sales Service Support PAGEREF Toc232410947 h 5134Product Quality PAGEREF Toc232410948 h 514Logistic and Management Strategy - Just In Time JIT PAGEREF Toc232410949 h 615Logistic and Management Strategy Versus Business Strategy PAGEREF Toc232410950 h 7151Lead time PAGEREF Toc232410951 h 7152Stock Availability PAGEREF Toc232410952 h 8153After Sales Service Support PAGEREF Toc232410953 h 9154Product quality PAGEREF Toc232410954 h 916Operation Performance PAGEREF Toc232410955 h 9161Over Capacity PAGEREF Toc232410956 h 10162Stage Stopped PAGEREF Toc232410957 h 10163Change of Design PAGEREF Toc232410958 h 1017Area For Improvement PAGEREF Toc232410959 h 11171Over Capacity PAGEREF Toc232410960 h 11172Stage Stopped PAGEREF Toc232410961 h 11173Change of Design PAGEREF Toc232410962 h 1218Conclusion PAGEREF Toc232410963 h 122PMA Question Number 2 PAGEREF Toc232410964 h 1321Background information PAGEREF Toc232410965 h 1322Introduction PAGEREF Toc232410966 h 1323Operations Management tool Delivery Performance PAGEREF Toc232410967 h 13231Application and benefits Scheduling PAGEREF Toc232410968 h 14232Application and benefits Production Capacity and control PAGEREF Toc232410969 h 1624Conclusion PAGEREF Toc232410970 h 183Appendixes PAGEREF Toc232410971 h 1931Appendix A List of Reference PAGEREF Toc232410972 h 1932List of Figures PAGEREF Toc232410973 h 2033List of Tables PAGEREF Toc232410974 h 20PMA Question Number 2Identify the factors that are critical for winning and keeping business in your market place Explain your logistics and operations management strategy How well does this strategy line up with the critical factors that you identified How well does actual operations performance schedule adherence capacity utilisation and stock turnover line up with your strategy Suggest and justify any areas for improvement Background InformationThe student writing for this PMA is working as a Sales Executive in Tractors Singapore Limited under the Associate Equipment Division AED The core business for AED is Sullair Air Compressors The purpose of an air compressor is
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