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Abstract Interpersonal communication is one of the most important process by which we interact with other human beings and it can take one of two forms verbal and nonverbal Interpersonal communication is a key factor determining the nature of our relationship with others yet a particular style of interpersonal communication is not necessarily better than another but it is useful to be able to complement nonverbal communication with the tools of interpersonal communication It is important to understand how these two types of interpersonal communication processes interact as well as what are their respective effectiveness in various settings However in any communicative environment there will always be unanticipated variables present in any interpersonal communication settingInterpersonal communication can take as many forms as they are individuals yet interpersonal communication can often be classified under two types verbal and non-verbal Both these different types of interpersonal communication are effective depending on the exact circumstances under which the communication takes place It is thus very important to be able to understand how these two communication styles interact and replace one another The settings of the communication process which can be direct or indirect face-to-face or electronic have an important influence on which type of interpersonal communication style is the most appropriate Variables components of the interaction process include conflict resolution and celebration of peoples differences and similarities These two types of interpersonal communication processes verbal and non-verbal are thus used differently and they have different levels of effectiveness in varied settings Interpersonal communication is one of the most basic yet important aspects of creating maintaining and changing the nature of our formal and informal relationships Ackerson Viswanath 2009 A convenient way to define more accurately what interpersonal implies is to distinguish it from impersonal communication which is exemplified by your interactions with sales employees or cashiers for example From this point
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