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Kraut Korman 1999 cite the 1997 Survey of Human Resource Trends where 1700 organisations were surveyed The results indicated 50 of respondents outsourced more HR functions than they did three years ago Mike Johnson 1997 maintains outsourcing isnt a new idea He sees the concept of outsourcing as an ever-changing process and notes how we as individuals outsource the things we cannot do ourselves or are too busy to doJust like companies The work of Peters Greer Youngblood 1998 also shows that outsourcing has been around for a long time However they add that it is now far more widespread and part of an increasing trend This increase can be seen both in the number of organisations participating in outsourcing and the number of functions that are being outsourced Outsourcing has fostered the concept of core activities staying within an organisation Domberger 1998 According to the Australian Government Publishing Service 1996 outsourcing is when an organisation opts to have an activity or function performed for them by an external agency which has overall responsibility for the activity Directly related to core competency in outsourcing is the desire for increased efficiency Similarly Ivancevich 1998 defines outsourcing as the practice of hiring another firm to complete work that is important and must be done efficiently Mike Johnson 1997 agrees saying a manager should find the most practical productive cost-effective source to getting a job done a product made an idea developed Outsourcing is becoming increasingly important in a constantly changing economy The Australian Outsourcing Summit 2000 focused on this importance and on the emergence of outsourcing as a powerful tool for transforming organisations and driving innovation Corbett 2000 Managers in searching for ways to streamline their organisations have championed the concept of outsourcing Klepper 1998 Today outsourcing focuses on the strategic as opposed to the tactical or short term Domberger 1998 Johnson 1997 Peters Greer Youngblood 1998 It is becoming part
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