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The network created amongst different companies producing handling andor distributing a specific product Specifically the supply chain encompasses the steps it takes to get a good or service from the supplier to the customer Mills Schmitz Frizelle 2004 Supply chain management is a crucial process for many companies and many companies strive to have the most optimized supply chain because it usually translates to lower costs for the company Quite often many people confuse the term logistics with supply chain In general logisitics refers to the distribution process within the company whereas the supply chain includes multiple companies such as suppliers manufacturers and the retailers Cigolini Cozzi Perona 2004 Supply chains include every company that comes into contact with a particular product For example the supply chain for most products will encompass all the companies manufacturing parts for the product assembling it delivering it and selling itSupply chains are the critical infrastructure and backbones for the production distribution and consumption of goods as well as services in our globalized Network Economy Supply chains in their most fundamental realization consist of manufacturers and suppliers distributors retailers and consumers at the demand markets12 Background InformationThe growing complexity of products along with the continued globalization of business has made the supply chain more sophisticated and difficult to manage than ever before Serving many different customers with a high selling products and services may result in a complex global network of suppliers factories warehouses transporters customers and others The complexity of such a network is hard to unravel and makes it difficult to find where and why problems occur if it can indeed occur The eventuality of such network complexity is increased losses De Treville Shapiro Hameri 2004To explain and demonstrate this issue of network complexity Toyota motor manufacturing multinational has been nominated The rationale for selecting Toyota is due to high risks that it experienced in number of its franchises globally in the last
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