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Regardless the size of the company most companies require the supplier to support their operational activities These suppliers play an important role to support company business goal Many companiesdepend on their supplier to provide services or products to their customers As these suppliers hold a critical role in the business a company may need to have a method to evaluate the performance of their supplier Without management on the supplier it will be difficult for companies to select manage and controlSupplier performance management is the method that can be used to handle these suppliers based on their performance Supplier performance management SPM is company method to measure analyse and manage supplier performance to reduce risk and costs It is important for a company as this is critical parts ofthe supply chain Choosing a supplier for a company is crucial as it might impact the company business If the company chooses incompetence supplier that supplier might not able to fulfil the company orders and requirement This may become a high risk and devastating for a company to have loss such stopped production which also means that losing profits That is why a company must have SPM to be able to manage and control over suppliers for example create such strategic long-term relationship between manufacturer and supplier to be able to implement integrated downstream supply chain management According to Chuah et al 2010 p 728 management practices adopted to manage loyalty of supplier by consideringthe benefits of supplier management and recognize the dynamics change of buyer-supplier By doing supplier performance management the company will decide whether the supplier is loyal or not by measurethe supplier performance If the supplier always able to fulfil the contract and require the company will be a lot easier to communicate and such integrate supply chain able to be performed According to Makkonen Olkkonen 2013 p 194 performing supplier performance measurement system that implemented in the business practice is meant to
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