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Picture a bank without any branches tellers rows of desks racks of brochures no automated teller machines outside Picture in fact a virtual bank one that for the customer exists only in his or her office or home as images on a computer screen US financial institutions are moving towards virtual banking This strategy is about making bank products and services available to customers any time and any place they want them As virtual banking becomes more popular it is very likely that more customer service will be seen while the number of traditional teller-staffed branches will decline Bank customers will move away from traditional banking and will become more dependent on electronic transactions using ATMs or PCs Thanks to the revolution financial institutions are using software programs online services and even the Internet to allow customers to check balances pay bills and transfer funds among accounts Bankers promise that in the near future we will also be able to more easily buy certificates of deposit mutual funds and other investments and even apply for loans electronically For most people todays best option may be plug into their bank through one of three leading home-budgeting software programs Intuits Quicken Microsoft Money and Managing Your Money By charging 5 to 20 a month for such services banks are sure to cash in on the high-tech superhighway For customers the job is made easy All that is required is a personal computer software and a modem On-screen instructions laden with colorful graphics and pictures explain how to select and work on various tasks The system automatically calculates and updates account balances and keeps records of bills Banks have already set up home pages on the Internet to provide information to their existing and potential customers about upcoming services They started their transactions Internet banking differs from the traditional PC banking model in several ways In most homes banking ventures the bank
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