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Lessons from the best From the case known that the best companies gives more attention on productivity innovation problem solving quality customer satisfaction and change Also we can see that the implementation of a new management practice can make a difference for organizational performance Companies find that implementation can make difference for organizational performance when the practices assimilated that is integrated externally coordinated used in daily practice applied to solving problems and kept current However going beyond the practices minimum requirements also is necessary Improved management understanding of the factory floor worker involvement in quality and greater emphasis on statistical process control can lead to dramatic improvements in the cost and quality of manufactured products The concept of quality improvements is directly applicable to small companies as well as large to service industries as well as manufacturing and to the public sector as well as private enterprise The 25 companies companies understanding that in order to be successful quality improvement programs must be management-led and customer-oriented and this may require fundamental changes in the way companies and agencies do business In conclusion I can say that the quality is the best criteria appear to be demonstrated by the action of the best companies Compare the actual process to what is desired 2Quality improvements has more impact on quality department such as aIdentify areas in which errors or problems could occur bIdentify time lags and non-value-adding steps cIdentify the responsibility for each step dBrainstorm for problems in the process eDevelops trust between the workers fDevelops long run good relationship with suppliers gImproves the quality of the product hMaximizes the value proposition iMakes design process easier jSupplier partnership gives chance to cost reduction Impact on administrativestaff departments of the company aImprovements require that every worker should participate on it so workers learns and understand quality improvement strategies bBy inspecting their own work workers have freedom cIt builds information sharing not only in
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