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The Granddaddy of Total Quality ManagementTQMDr W Edwards Deming was known as the Granddaddy of total-quality-management Total Quality Management TQM can provide organizations with the incentive for positive change stirring the workforce and creating an environment that gives a company the competitive edge To succeed however TQM has to be more than a catchword If it is looked upon as a nuisance or an excuse for employees to take advantage of the employer it wont work TQM must become a way of corporate life That has been the goal of Deming for over forty yearsW Edwards Deming organized a worldwide consulting practice for many years His clients included manufacturing companies telephone companies railways carriers of motor freight consumer researchers census methodologists hospitals legal firms government agencies and research organizations in universities and in industry The impact of Dr Demings teachings on American manufacturing and service organizations has been profound He started changes with his TQM ideas that are improving the human resources departments around the United States President Reagan even awarded the National Medal of Technology to Dr Deming in 1987 He received the Distinguished Career in Science award from the National Academy of Sciences in 1988Dr Deming received many other awards including the Shewhart Medal from the American Society for Quality Control in 1956 and the Samuel S Wilks Award from the American Statistical Association in 1983 The American Statistical Association established the annual Deming Prize for improvement of quality and productivityin 1980 Dr Deming was a member of the International Statistical Institute He was elected in 1983 to the National Academy of Engineering and in 1986 to the Science and Technology Hall of Fame in Dayton He was also inducted into the Automotive Hall of Fame in 1991 Dr Demings numerous awards were well deserved His education has lasted throughout his life beginning with his doctorate in mathematical physics from Yale University in 1928 in addition he has earned honor degrees from the
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