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10 IntroductionThroughout the eighties and into the nineties work stress have continuedto rise dramatically in organizations across North America The eightiessaw employees stressing out from working in a rapidly growing economy Duringthe nineties beginning from the recession of 1992 till present day employeesare stressed by their own job insecurities in the face of massive downsizingand restructuring of organizations in order to be competitive on the globalstage Work stress is a very extensive topic ranging from research on thesources of stress the effects of stress to ways on managing and reducingstress This report will focus first on the evidence for the harmful effectsof stress at work both mentally and physically The last section will brieflyexplain why management should be concerned with rising employee stress andwill describe some actions management can take to alleviate work stress20 Harmful Effects of StressMost research studies indicate a high correlation between stress and illnessAccording to authorities in the United States and Great Britain as muchas 70 of patients that are treated by general practitioners are sufferingfrom symptoms originating from stress Everyone experiences stress howevereach person responds to stress very differently Their response is dependenton how each person reacts to stress emotionally mentally and physicallyThere are however common effects of stress for most people on the physicaland mental body21 Physical EffectsThe researcher Blyth in 1973 identified a list of diseases which have a fairlyhigh causal relationships with stress His evidence was obtained throughinterviews with medical experts review of reports by the World HealthOrganization and consultations with the JR Geigy Pharmaceutical CompanyThe following is a list of some of the illnesses Blyth had identified 1 Hypertension2 Coronary thrombosis3 Hay fever and other allergies4 Migraineheadaches5 Intense itching6 Asthma7 Peptic ulcers8Constipation 9 Rheumatoid arthritis10 Colitis11 Menstrualdifficulties12 Nervous dyspepsia 13 Overactive thyroid gland14 Skindisorders15 Diabetes mellitus16 TuberculosisResearch conducted by Woolfolk and Richardson in 1978 further confirmedBlyths list that hypertension coronary disease infections and ulcersare highly related to the amount of prolonged stress an employee is
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