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Task Choose a company and identify all motivational employee-centered programs that the company has in place Then ascertain the significance and objectives of these programs Next provide a critique of these programs Finally recommend changes that will improve on the programs andor new programs that will better meet the objectives articulated aboveOverviewThe company that I have chosen as the subject of my research is the AAA Travel Agency More specifically I have interviewed several travel agents from the Reno Pennsylvania location which serves patrons from Western Pennsylvania as well as West Virginia The bulk of the information for my analysis has come directly from the in-office interviews with Ms Tiffany Pacior the senior travel agent for the Reno office She has provided me with information directly out of the AAA employee handbook as well as personal information covering the positive and negative effects she has experienced from the programs I will be discussingThere can be little doubt that the backbone of every successful business or company is its staff of employees Employees are the vital parts of the business machine that can aid in its success or contribute to its failure It is for this reason that it is imperative to possess the ability to acquire and maintain effective employees The chief method by which a business or company can accomplish this task is through employee-centered motivational programs The goal of these programs is to encourage employees to maximize their performance by targeting three specific motivational stimuli These include morale satisfaction and rewards After researching their policies and interviewing employees I have came to the conclusion that AAA of Reno Pennsylvania has adopted Fredrick Taylors approach to motivating their employees In this paper I will demonstrate how AAA applies Taylors scientific management approach to target the three motivational stimuli stated above I will also provide some insight from the employees perspective as to how effective the programs are at what they are designed to achieveThe
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