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Word Count: 2,349
Table of Contents Executive Summary 2 1 Dilemmas facing CoolJet 3 2 Report Focus 3 3 The Taco Bell Model 3 31 Focus - The Key Factors 4 32 The models within the system 4 321 Forecasting 4 322 Simulation 5 323 Optimization 5 4 Is implementation worth the effort 6 41 Optimization considerations 6 42 Forecasting considerations 6 43 Simulation considerations 7 431 Job times 7 432 Planning Horizon 8 5 Potential Benefits of Implementation 9 6 Probable Challenges of Implementation 10 7 Can CoolJet utilize a Labor Management System 11 Bibliography and References 12 Executive Summary CoolJet is currently experiencing problems with its check-in staff scheduling system This report evaluates the ability of a labor management system LMS similar to the one described by Huerta and Swart for Taco Bell to be implemented at Cool Jet to alleviate these scheduling issues After a review of the Taco Bell model and evaluation of the what would be required to implement a similar system at CoolJet this report finds that a labor management system based on integer programming can be implemented The report finds that a system such as the one described requires a critical understanding of the factors which influence the industry and the company as well as strong support from the management team from both a financial and process
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