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Brief Company Profile Overview TIM Hellas Telecommunications SA formerly known as STET Hellas Telecommunications SA was founded in 1992 and has been providing mobile telecommunications services in the Greek market since June 1993 Following its re-branding in early 2004 the company operates under the TIM brand name and offers network access and related value-added services in the GSM 900 MHz DCS 1800 MHz and UMTS MHz bands One of four operators licensed to provide GSM mobile telecommunication services in Greece and one of three operators licensed to provide UMTS services the company focuses on innovation and quality service and offers various prepaid and contract products and services covering the needs of all the different market segments Customer Results At year-end 2004 TIM Hellas customer base dropped to a lower level than that seen at the end 2003 with total customers coming in at 2323866 mainly due to an overall lower prepaid customer base and as a result of increased competition in the mature Greek mobile market At the end of December TIM Hellas customer base was composed of 65 prepaid customers and 35 of contract subscribers During 2004 the company strengthened its retention of high-value customers illustrated by the increase in usage TIM Hellas total traffic minutes grew by 139 during 2004 to 3087 million minutes while average monthly traffic per customer Blended AMOUAverage Minutes of User increased by approximately 255 to 1064 minutes in 2004 versus 848 minutes in the previous year More specifically contract AMOU rose by 188 to 2387 minutes and prepaid AMOU grew to 397 minutes up 124 versus last year Consequently blended ARPU Average Revenue Per User increased by 137 to 271 supported by a rise both in contract ARPU that grew by 66 to 499 in the period as well as in prepaid ARPU that reached 130 up 67 year-on-year 2004 was a challenging year for TIM Hellas Increasing competitive and regulatory pressure in combination with
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