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Candidate Zhang Ke Emma Date 25 April2003 Title Internet Banking Evaluator Dr Kenvin Baker Research questions and objectives What internet banking is used for Which businesses have internet banking been had How many people use it How many Chinese banks develop this operation How can internet banking develop more security and efficiency in China Sourcing According to OCC internet banking is defined as pointing some systems that through utilizing these systems the bank customers pass the PC or other intelligent devices to enter the bank account and get the general bank products and service information Some other banks defined it as a real-time solution that allows you to access your accounts 24 hours a day 7 days a week you may check your balances and transaction history for such accounts as checking savings money market and even mortgage The principal literature sources from some main banks in China which have been developing this operation such as China Merchants Bank Bank of China and China Construction Bank Compared with traditional bank internet bank has further predominant characteristic Financial services standardisedly individualized and synthetically The deep change in the financial competition pattern The branch of industry more interdependency Its merits of information and more transparency of the information The domestic banks for developing internet banking are optimistic In April 1997 China Merchants Bank was the first one for developing this operation Following it other banks have it subsequently As a result more than 200 branches of 20 banks have this operation nowadays At the same time the number of existing and potential consumers have a dramatic increase According to a survey from AC Nielsen Company from 2000 to 2005 the number of existing consumers will increase from 900 thousand to 140 million While the number of frequence of people surfing on net reached 112 million and potential percentage of consumers will reach 23 therefore the bank can
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