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Word Count: 540
In recent years businesses in the United States are becoming more diverse places in which to work Workforce diversity with respect to race gender and ethnicity has increased as result of socio-cultural changes and is to some extent protected by law While demographic diversity in American businesses has become more apparent a range of individual differences in the values attitudes beliefs and personalities of their employees is assumed to have existed for some time However Benjamin Schneider a psychology professor at the University of Maryland argues that the range of individual differences in the above mentioned psychological variables becomes less common within businesses over time Schneider has proposed an attraction-selection-attrition ASA framework to explain how organizations behave 440 The main proposition of Schneiders work is that businesses do not determine behavior Instead employees determine the company culture Attraction to a company selection by it and attrition from it yield particular kinds of persons within a company These people determine organizational behavior Scheneider1987 From 1997 to 1999 I was employed with a company named TNA North America This was a company based out of Sydney-Australia dedicated to selling and servicing packaging equipment to various customers in North America At this company we all had very similar values attitudes and beliefs One of the employees who was very different from the rest of us was the general sales manager He was different from rest of us in many ways TNA North America is well known for servicing well to its customers and all of us at TNA were very used to work ten or twelve hours each day to make sure our customers needs were satisfied In the other hand was the sales manager who only worked six to seven hours each day and very often did not go to the office for days Business travel is a big portion of the company budget therefore we always got the most economical plane tickets The sales manager was
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