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Organisational behaviour is the study of individuals or employees within an organisational environment aimed at providing the ability to understand subordinate behaviour A firm understanding of employee behaviour and the factors and attributes that influence this behaviour will enable managers to identify what measures will encourage high performance and satisfy employees There are many measures and techniques available to encourage optimal performance and ensure job satisfaction We shall examine motivation and empowerment approaches managers should use to create a satisfying working environment characterised by high performing employees Motivation The Macquarie Concise Dictionary defines motivation as 1 A motivating providing of a motive 2 giving purpose drive Motivation can be defined as the feeling in which employees want to work towards a set goal without further or constant prompting wwwmanagementlearningcom One of businesses toughest tasks is to find effective measures that will encourage or motivate employees to strive to reach individual and organisational goals on their own accord Motivation Theories Concepts There has been many theories established over time that assist managers to understand how motivation works and what employees value in order to understand what measures can be used to motivate them below is an explanation on a handful of these theories Maslows Hierarchy of Needs presents the concept that individuals have varying and different needs and puts these needs in order of importance Maslows formulation suggests that some needs have higher priority than others and therefore must be satisfied before the other needs may serve as motivators Wood JM Wallace JP and Zeffane R 2001 As shown in the diagram following Maslow argues that the most pressing need has to be satisfied before another higher in the hierarchy becomes active At the most basic level people have physiological needs - needs stemming from hunger thirst or the need for rest If such needs are satisfied then the needs for safety become pressing Once one has been
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