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a How effective are non-monetary incentives in relieving stress Monetary incentives usually relieve stress instantly and temporarily In order to keep productivity this incentive is effective in short-term scheme But for long-term non-monetary incentives such as awareness-raising workshop should be considered as well as providing monetary incentives program In addition monetary incentives may cause unfairness among employees Contrary to that non-monetary incentives are effective to relieve stress gradually in longer period of time This solution may be a slow-paced and the effectiveness gets clearer as this solution penetrate into organization This student considers that non-monetary incentives such as workshops andor counseling are categorized as process theories of motivation Process Theories focus on the thought or cognitive processes that take place within the minds of people and that influence their behavior Schermerhorn Hunt and Osborn 2005 P121 In addition monetary incentives fill in physiological needs This is lower-order needs of hierarchy needs theory Schermerhorn Hunt and Osborn 2005 P122 b How does employee motivation impact organizational performance Motivation refers to forces within an individual that account for the level direction and persistence of effort expended at work Schermerhorn Hunt and Osborn 2005 P120 Employee motivation impact organizational performance a great deal If motivation goes down organization would not be able to achieve the goal and mission Motivation strengthens a sense of unity among employees A sense of unity leads employees to more effective teamwork Motivation makes employees to grow and to fulfill self-esteem This is why high-level of motivation enables high-level of productivity in both quantity and quality c In todays business environment what is the importance of a culturally diverse workforce Individual values and attitudes have strong cultural foundation Schermerhorn Hunt and Osborn 2005 P121 understanding cultural diversity is essential for effective management What proves motivational as a reward in one culture might not work in another Schermerhorn Hunt and Osborn 2005 P121 Reference JR Schermerhorn JG Hunt RN Osborn
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