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OUR PRODUCT Winkleman Travel is a family run travel agency that was started in 1969 and is run out of an office in Cranston Rhode Island We provide travel plans for businesses and planned vacations for individuals Our mission is not simply to be a travel agency but a personal travel assistant for our business clients and a vacation creator for our pleasure-seeking clients Where most travel agencies just find a flight for their clients Winkleman Travel will also find the cheapest and most convenient mode of transportation once in the destination city and get the client to the places they want to go A business traveler can rely on Winkleman Travel to get them to where they want be at the time that they want to be there and can even call Winkleman Travel while on the road to either make schedule adjustments or to simply re-check their travel schedule A pleasure seeking traveler can not only make flight arrangements but also has the option of mapping out the whole trip with t he travel agent from the flight to the transportation and lodging to helping in choosing the sites that the client wants to see and making reservations at those sites if needed In flight delay emergencies Winkleman Travel will book a hotel for its clients and is willing to find a way to deal with any emergency The personalized attention that is provided by Winkleman Travel is something that larger agencies and online agencies do not have the ability to do Being such a small firm allows us to provide quality service to all our clients When a client calls to make arrangements they are talking to an executive of Winkleman Travel and not a travel agency telephone operator Tickets can either be sent out by mail or can be electronically distributed Electronic distribution means that the client can receive his tickets at the airport provided that he has a
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