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Baby Grazie 49 E 94th St Scottsdale AZ 83739 December 15 2004 Recall notice of the Grazie Bambino coat discontinue use immediately Dear Customers Customers who purchased the Grazie Bambino coat between September and October of 2004 must discontinue the use of this product due to the potential choking hazard to infants You could locate the date of manufacturing on the label During routine testing at our facility in Milan our research laboratory discovered under certain conditions the buttons had become loose We have discontinued this manufacturing method and now use an improved button with multiple washing and cross-stitching Baby Grazie maintains some of the strictest standards in testing in our industry unfortunately this incident was a quality issue with our supplier which we have ceased doing business with We would like to ensure our customers this will no longer be an issue and we will continue to strive to offer our customers unparalleled excellence Therefore as a company we have made a business decision to replace all coats manufactured between the dates September and October of 2004 If you have purchased a coat between these dates feel free to send the jacket to our company headquarters for a free replacement or a complete refund we will also gladly refund the shipping costs Baby Grazie wants you the customer to know that we apologize for any inconvenience we may have caused and would like to take this opportunity to inform our customers as company we will continue to deliver excellence If you have any questions or concerns please feel free to contact us Baby Grazie is determined to deliver excellent quality to our customer and would like to thank you for your continued support Sincerely j smith
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