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Performance Evaluation of a CIO 1 Running head PERFORMANCE EVALUATION OF A CIO Performance Evaluation of a CIO IS 6000 October 25 1999 Overview This paper is an exploratory study to determine various methods for evaluating the performance of a chief information officer CIO in a business organization The paper is organized as following a role of a CIO in an organization b essential qualities for a CIO to succeed c how does a CIO contribute in an organization d how to evaluate the performance of a CIO and e summary Role of CIO in an organization A CIO is a senior management position in an organization reporting to the highest management echelon within the organization like the CEO COO CFO President or Vice President Ideally CIOs broad role is to ensure availability of infrastructure design systems to integrate various information resources business processes within and outside the organization in order to achieve business objectives define information to be used in the organization set information policy and standards and maintain management control over all information resources Davenport TH 1995 15th May Computer World Essential qualities for a CIO to succeed The very nature of a CIOs job demands a wide range of skill sets in order to adequately address various areas of concern which lies under a CIOs purview The perfect CIO must possess leadership skills exceptional people skills political prowess a broad business view change management skills and of course very sound knowledge of technology and its application Koch C 1996 15th February CIO magazine The modern CIO simply cannot afford to believe that trust could be built solely on hisher competence to get the technology job done The modern CIO must acknowledge and accept his role in
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