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Case Study Let it Pour - My First Assignment as Executive Assistant Scott Walker University of Phoenix MGT 350 Instructor Fred Masci April 8 2004 Workshop 4 Case Study Let it Pour Case Study Let it Pour - My First Assignment as Executive Assistant The article entitled Let it Pour - My First Assignment as Executive Assistant poses three major problems facing the Faith Community Hospital organization Chris Smith was recently promoted to the position of Executive Assistant and is tasked with helping the troubled Chief Executive Officer solve these issues Chris has recently graduated from the University of Phoenix and is very excited about the prospect of helping the CEO with such an important task The problems facing the hospital appear to be important to the success of the hospital and are vital to Chris continued success as an Executive Assistant Step 1 Identify the Problem After studying the case study two primary issues appear to present the bulk of Pats CEO problems The first problem stems from the fact that medical errors cause tens of thousands of deaths each year close to 100000 in hospitals alone University of Phoenix material nd The CEO is concerned with the ethical and legal aspects of Do Not Resuscitate DNR directives and the moral and religious affect that these directives have on the hospitals customer base DNR directives concern the patients right to refuse treatment after they feel the treatments received will reach a point of diminishing return This is a very sensitive topic and has been actively debated for many years The CEO has a very controversial decision to make on this topic The second important issue facing the Pat and Chris is the rising cost of healthcare and the most effective way of keeping the hospital from losing money Although Faith Community Hospital is technically a not for profit
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